CLIENT FEEDBACK

What clients say

The best way to understand what it's like working with me is to hear from the people I've worked alongside.

Every client and business is different, but the things I value most are building trust, understanding what matters, taking responsibility and making a positive difference.

Here are some of their experiences.

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IN THEIR WORDS

Trusted support that feels part of the team.

“She genuinely feels like part of the team”

“Debra is so much more than a VA — she genuinely feels like part of the team. She is thoughtful, caring and incredibly dependable, but what I value most is her confidence to take initiative. She doesn’t just wait to be given a task; she thinks ahead, brings new ideas to the table and looks for ways she can make things easier and better. Debra delivers on timescales, follows things through and has a natural ability to connect people and opportunities. As a business owner, having someone you can trust to take ownership and genuinely help carry the weight makes such a difference. Working with Debra feels like having a trusted teammate alongside you — someone who understands the business, cares about what you are building and actively contributes to moving it forward. I wouldn’t hesitate to recommend her.”

Emily Pearson

Chief Executive Officer, Wellbeing Lead Academy

“Professional, reliable and thoughtful”

“Debra brings professionalism, reliability and genuine care to her work. She embodies the qualities you want from someone working alongside a charity — trustworthy, committed and thoughtful in how she supports people and organisations.”

Carole Spiers MBE

Chair, ISMAUK; International Keynote Speaker and Stress and Resilience Specialist

“She just gets it”

“Debra is honestly my right hand. When it comes to operations, I barely have to brief her — she just gets it. She takes my often scattered thinking and brings calm, structure and clarity to the chaos. She helps turn ideas into something that actually works, spots things I’ve missed and brings thoughtful insight without adding pressure. Debra is a sounding board, a safe pair of hands and someone I trust completely.”

Samantha Tremlin

Wellbeing, Leadership & Culture Strategist, Kuutch

“More than a Virtual Assistant”

“Debra is more than a Virtual Assistant — she’s a business partner. Working with Debra allows me to focus on the work that matters, knowing projects and processes are being implemented thoughtfully and reliably. Her collaborative approach creates clarity and structure without unnecessary pressure. I’d recommend Debra to anyone looking for calm, dependable support that genuinely makes a difference.”

Jennifer Marshall

Founder and Director, Inclusion UK

“Proactive, collaborative and always one step ahead”

“Having Debra on our team has helped us feel more organised, efficient and effective from day one. She’s proactive, thinks ahead and spots things we might otherwise miss. Since working together, our operations have improved and I feel more confident and calm knowing she’s supporting us.”

Anwen Cooper

Mission Director and Co-Founder, Thrivall

“An invaluable part of our business”

“Debra has been an invaluable part of Thrive for the past 15 months, and we genuinely couldn’t imagine running things without her. She brings calm, proactive support alongside thoughtful ideas that consistently add value. Debra has a way of taking what’s needed and delivering it clearly and reliably, without unnecessary pressure. Beyond the work itself, her warmth, wit and positive presence make her a joy to work with. She doesn’t just support our business — she helps it grow in a way that feels steady, considered and sustainable.”

Emma Platts

Thrive – Mental Health and Neurodiversity

“Thorough, responsive and prepared to go the extra mile”

“Debra has been supporting me virtually for over a year, providing excellent business and PA support. She is very thorough, responsive and prepared to go the extra mile.”

Beverley Francis

Kirkmillan Consulting • Consultant to the Charity Sector

“Calm judgement and clear plans”

“Debra combines sharp thinking with a calm, can-do approach that makes even complex work feel well managed. She listens deeply, asks the right questions and translates ideas into clear plans. What sets her apart is her ability to anticipate challenges and keep momentum without creating noise. She’s a genuinely kind and collaborative partner who brings structure, clarity and steadiness to everything she does.”

Arron Marsden

Director, AiMTech Business Services Ltd

THE COMMON THREAD

The difference a trusted partner makes

The thing I value most in this feedback isn’t simply that the work gets done.

It’s hearing that clients feel they have someone alongside them who understands the context, thinks ahead and can be trusted to take responsibility without needing to be constantly directed.

That can mean more space to focus on the work only you can do, fewer things sitting in your head waiting to be dealt with and greater confidence that ideas, decisions and agreed actions will actually move forward.

That is the kind of working relationship I want CollabWork to provide.

If that sounds like the kind of support you’re looking for, let’s have a conversation.

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